Statutory compliance

Official terms and policies

Transparent guidelines detailing pan-India surface freight, transit standards, and data protections.

48 hrs

Dispatch window

7 days

Replacement standard

100%

GST compliance

Logistics operations

Surface shipping and transit

Reliable domestic dispatch from our Navi Mumbai facility.

Dispatch timelines

Packaging specs

Live tracking

Orders are processed and dispatched within 48 business hours via insured domestic freight carriers.

All goods are packed strictly plastic-free using unbleached paper composites and reinforced cardboard.

Consignment tracking details are dispatched via email and SMS upon carrier pickup from Navi Mumbai.

Customer protections

Returns and refund framework

Approved returns trigger reverse pickup arrangements within 3 business hours. Once inspected at our Navi Mumbai plant, direct bank or payment gateway reversals are processed within 5 working days.

We maintain a straightforward 7-day replacement window for transit damages, manufacturing defects, or incorrect item fulfillments reported with photographic proof.

Legal adherence

All commercial transactions strictly adhere to Indian IT privacy regulations, digital commerce guidelines, and verified GST trade protections.

SCRAPOGREEN PRIVATE LIMITED Legal Directorate